Terms of Service
This website is operated by YAOYING INTERNATIONAL COMPANY LIMITED. All inquiries may be directed to: [email protected]
Welcome to lyzontra.com. The Website, and any reference within these Terms and Agreements includes https://www.lyzontra.com and our Blog. By accessing or using this Website in any way, and/or purchasing products or services from us on this Website, you clearly understand and agree to be bound by these Terms and Conditions (" Terms "). The Terms include but are not limited to; Our Privacy Policy, Our Product Warranty This also includes price changes, returns/shipping policies, and other documents which are incorporated herein (as a whole, the " Agreement "). The Agreement is the contract that administers your relationship with us for any purchases or other transactions with our Company through the Website.
TERMS AND CONDITIONS MAY CHANGE
It is your responsibility to become familiar with any changes in these Terms and the Agreement, by referring to the date posted above. We reserve the right to modify the Agreement without prior notice. It is your obligation as the customer to review the Agreement carefully and keep yourself updated with any changes. If, by chance, you do not agree to what is noted in this Agreement, do not purchase any products from the Website and please exit the Website immediately. Your continued use of this Website after such changes will serve as an acknowledgement of the modified Agreement. All questions, inquiries or notices should be directed to: [email protected]
Just like our dedication to customer service and our products, we try to ensure that the information posted on our Website is held to the highest standards. Hey, we are all human here, mistakes can, unfortunately, be made, in rare occurrences. Although we take every measure to ensure the Website is up-to-date, we do not guarantee the accuracy, thoroughness or completeness of any information available on the Website and will not be held liable for any inaccuracy or oversight of said information.
PRODUCT INFORMATION
lyzontra sells products exclusively through this Website. For questions regarding our products, please contact: [email protected] Any purchase from other companies or other unauthorized websites is made entirely at your risk, particularly regarding the authenticity of the product and any warranties of such items.
COPYRIGHT NOTICE
Do you want to save a picture to your computer and share it with your friend? Sure, no problem. Are you thinking of downloading pictures from our website and using them on your storefront? Think again.
The Content of this Website, and the site as a whole are intended solely for personal, non-commercial use by the users of the Website. You may download, print and store selected portions of the Content, provided you use the content for your own personal, non-commercial use.
Any use of Content or material on this Website without explicit written permission by lyzontra is strictly prohibited and may be subject to liability. All content and material used in constructing this Website is subject to copyright, trademark and/or other intellectual property laws in the United States and internationally.
By downloading or copying any material from the Website, you agree and acknowledge, the intellectual property rights still belong to lyzontra and follow the terms above.
If you know of, or suspect copyright or trademark infringement please send a notice to [email protected]
SUBMISSIONS/TESTIMONIALS
Do you have any fancy ideas/suggestions for us? Awesome! We love to hear from our customers. However, any comments, feedback, notes, messages, ideas, suggestions or other communication ("Comments") sent to lyzontra will remain our exclusive property. lyzontra holds the right to use, modify, disclose or publish any Comments submitted to us, without compensation. As much as we would love the insight, we ask you not to share any information which you are not willing to assign to us. Any ideas, suggestions, comments or material assigned to us will remain the property of lyzontra.
Speaking of loving to hear from our customers, if you love your product, we’d love a testimonial. However, the testimonial remains the property of lyzontra and will not be confidential. By submitting a testimonial, you: agree that the testimonial is original work created by you, and you grant us the full use and ownership to use, modify, or show the testimonial with or without your name. All testimonials found on this Website are for the sole use of lyzontra and are not to be copied or reproduced in any way.
PAYMENT AND SHIPPING
lyzontra will take reasonable efforts to make sure the prices for the Products are accurately displayed on the Website. However, the prices displayed are subject to change at any time. Also, the displayed prices do not include any taxes. Any change of prices and any sales tax will be visible and communicated to you before you confirm and complete your order. All transactions will be in U.S. dollars. The Products you order will be shipped to the shipping address you state during the check-out process. There are no undisclosed additional charges for shipping or handling.
We ultimately reserve the right to refuse any order placed with us. We may, at our sole discretion, cancel orders which appear to be placed by any individual or business seeming to wish to resale or any use rather than for personal use. We may limit or cancel quantities purchased per person, per household or per order at our discretion. These restrictions may include orders placed by or under the same customer, billing or shipping addresses, or credit card. We might attempt to notify you using the e-mail address, billing address or phone number provided at the time the order was made if there was a change or cancellation of your order.
You agree to provide current, complete and accurate information for all purchases made while using our Website. If any information is incorrect, you agree to update your information, including but not limited to your email address, billing address, telephone number, and credit card number and expiration date, so we can complete your order transactions and contact you as needed.
RETURNS AND REFUND
Please note that returns cannot be handled through social media. To make a return or exchange, you must email our customer support team or clicking the " RETURN " button in ‘My Orders’ before starting your return. Failure to properly follow our return procedures may result in an inability to return, an inability to provide any refund, or delays in the refund process.
To be eligible for a return, the product must be in the exact condition it was shipped as.
lyzontra covers all shipping or pickup charges for returns, except with extenuating circumstances. You will be informed beforehand if any extra charges will apply to your return.
Your purchase will be refunded within 48 hours to the original method of payment chosen at check-out or credit in your account to use with lyzontra once the return process has been completed.
PRE-SHIPMENT CANCELLATION
You may cancel your order at any time before shipment of any purchased Products without penalty by contacting our customer support team immediately. It would be best to use the subject " Order Cancellation " to better speed up the process. Any order which has already been shipped may not be cancelled and is subject to our return policy above.
DISCLAIMERS
This Website is operated by lyzontra on an "as is" and ‘as available" basis, without representations or guarantees of any kind. By the full extent permitted by law, lyzontra disclaims any and all representations and warranties with respect to this Website and contents, whether express or implied including, but not limited to, warranties of title, merchantability and suitability for a specific purpose or use.
Without limiting the foregoing, lyzontra does not represent or guarantee that this Website will operate without interruption or error, or all information therein is accurate, complete, or current.
Without limiting the foregoing, lyzontra disclaims any liability in regards to the accuracy or completeness of product descriptions.
lyzontra does not endorse nor make any warranties or representations about any website you may access through this site, or supplemental data you come across. Links to other sites are provided for convenience only. Any communication or interactions with external links are to your own choosing and risk. lyzontra will not be held liable for interactions with third-parties.
lyzontra assumes no risk or responsibility for any of the content on the Website, or your use of that content.
LIMITATION OF LIABILITY
lyzontra nor any of our employees or affiliates will be held liable for any losses or damages arising out of or in connection with the functionality of this Website.
The limitation of liability is a comprehensive limitation of liability which applies to all losses and damages of any kind. Whether in contract, negligence or other tortuous action, even if a representative of lyzontra was made aware of any potential outcome.
If any part of this limitation of liability is found to be invalid or unenforceable for any reason pertaining to a specific jurisdiction, then, by using the site and agreeing to the terms herein, you agree the collective liability of lyzontra, or it’s representative under such circumstances for liabilities that otherwise would have been limited shall not exceed one dollar.
ENFORCEMENT OF TERMS AND CONDITIONS
By accessing and using this Website, you agree that your access to and use of this Website is subject to these terms and conditions, as well as all applicable laws.
For more information or questions regarding the above terms and conditions please contact our support team: [email protected]
Contact Info
Email: [email protected]
Phone: +1 929-533-9278
Support: Monday-Friday 11 am-6 pm
Address: 817 17th St, Denver, CO 80202, United States